Inside Sales Manager Job Description

This Inside Sales Manager job description template has all you need and can easily be customized. 

Job Descriptions


Inside Sales Manager Introduction:

____________________ is looking for someone to help drive sales! Our ideal candidate has several years of sales experience and still gets excited whenever they meet a target! This role requires leading our sales team, so management and coaching will be a big part of the role. Because of that, we need someone who loves working with people and helping them succeed. If you have sales experience and are looking for an exciting challenge in a competitive market, please apply!

Inside Sales Manager Responsibilties:

In this role, you will report to our Sales Director. Responsibilities will include:

  • Understanding the needs and pains of our customers and target market
  • Evaluating, adjusting, and managing our sales pipeline
  • Helping to develop annual and shorter-term sales strategies
  • Setting sales targets and goals and helping the team to achieve them
  • Assisting HR with recruitment, training, performance evaluations, and conflict management for the inside sales team
  • Teaching new sales strategies and techniques and delivering other presentations as needed
  • Coaching and giving constructive feedback as needed as well as celebrating achievements with the entire team
  • Participating in sales meetings and providing updates
  • Staying up-to-date on industry trends, our competitors, and the buying habits of our target market
  • Other duties as assigned

Inside Sales Manager Qualifications:

  • Completed post-secondary education focusing on Business or Marketing- college or university level
  • 3+ years experience working in a sales position(s) with increasing responsibilities or successive promotions.
  • Professional communication skills through phone calls, emails, online details, etc.
  • Experience using a CRM software is required
  • Previous management experience considered a strong asset

Inside Sales Manager Core Skills:

  • Leadership
  • Interpersonal communication skills
  • KPIs
  • CRM
  • Coaching
  • Teamwork
  • Sales pipelines
  • Flexibility
  • Positive Attitude
  • Scripts
  • Inbound sales
  • Sales training
  • Upselling
  • Goal-setting
  • Professional telephone and email communication

Alongside Pro-Tip:

The Inside Sales Manager will lead their team to meet targets and goals. Be sure to add information about your organization’s industry and products/services in the job posting. It’s also good to provide information about the size of the team they’ll be managing. These details give job seekers a more realistic picture of your organization and the position. Hopefully this will lead to better qualified candidates! Get some great Inside Sales Manager interview questions here.

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