Host/Hostess Interview Questions

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Host/Hostess Interview Questions

Are you hiring a Host or Hostess? A great attitude is crucial for this role. The ideal candidate is someone who creates excellent first impressions and brings positive energy to their work. Ask interview questions about their customer service skills as well as how they communicate with others.

Here’s some fantastic interview questions we suggest for hiring a Host or Hostess:

• Describe the best customer service you ever experienced. What made it great? How do you try to apply this experience to your work?
• How would you describe the personality of our [establishment, menu, and service]?
• Who is our ideal customer, in your opinion?
• Would you be interested in a server role in the future?
• Have you ever been to our [establishment] before? How would you describe your overall experience? Anything you would change?
• Do you have experience working on a team? What have you learned about yourself from this experience?
• What will you do in this role to bring customers back?
• It’s a busy shift and service is backed up. Customers are becoming impatient, and several are rude with you. How do you respond?