Hotel Manager Interview Questions

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Hotel Manager Interview Questions

When interviewing for a Hotel Manager position, try to determine the candidate with the best mix of professional management skills and necessary personal attributes. You’ll want someone who can maintain efficiency but also guide your team effectively. Don’t forget to ask interview questions about communication and management style!

Here’s some fantastic interview questions for hiring a Hotel Manager:

• Why do you want to work for ______________?
• Based on what you know about us, how would you describe our hotel and guest experience?
• How would your past coworkers describe you?
• How do you avoid miscommunication at work?
• Are you comfortable having a lot of responsibility and minimal oversight?
• What do you think will be the most challenging part of this role?
• Do you have experience training and coaching staff? Please elaborate.
• How would you describe your management style?
• What does it look like to be a team player in this role?
• What does the customer is always right mean to you (as it relates to this role)?
• A guest has made a complaint and is very unpleasant with front-desk staff, and then turns their frustration on you. How do you respond to the situation?
• Tell me about a time you delivered constructive feedback to someone on your team. What was that feedback, and what was the result?